FEXPACE PRIVACY POLICY
Last updated May, 29th 2020
Fexspace Limited respects the privacy of its clients. This Privacy Policy explains how we
collect, use, disclose and safeguard your information when you use our cloud file management
and team collaboration service. This policy applies when you visit our website
www.fexspace.com , use our mobile application or any other media format, media channel,
mobile website, or mobile application related or connected to Fexspace. Please read this
privacy policy carefully. If you do not agree with the terms and conditions, please DO NOT use
this service.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We
will alert you about any changes by updating the “Last Updated” date. Any changes or
modifications will be effective immediately upon posting the updated Privacy Policy on the Cloud
Application, Mobile Application, and Website, and you waive the right to receive specific notice
of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You
will be deemed to have been made aware of, will be subject to, and will be deemed to have
accepted the changes in any revised Privacy Policy by your continued use of the Fexspace
cloud application, mobile app or the website after the date such revised Privacy Policy is posted.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal identification information such as your name, shipping address, email address, telephone number, and demographic information such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Fexspace cloud application, mobile app or the website as a user or when you choose to participate in various activities related to the Fexspace cloud application, mobile app or the website, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, apart from your email and full name which is mandatory.
When you access the Fexspace website, our server automatically collects some information such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. If you are using our Fexspace mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.
Financial information such as data related to your payment method (e.g. valid debit/credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Fexspace website and mobile application. All financial information is stored by our payment processors, Interswitch, VISA, Mastercard, American Express, Amazon Payments, Stripe, Skrill, Paypal, Flutterwave and others. You are encouraged to review their privacy policy and contact them directly for responses to your questions.
Device information, such as your mobile device ID, model, manufacturer, and information about the location of your device when you access the Fexspace cloud application or the website from a mobile device.
Information from third parties, such as personal information or network friends, if you connect
your account to the third party and grant the Fexspace cloud application, mobile app or the
website permission to access this information.
Data from Contests, Giveaways, and Surveys,
Personal and other information you may provide when entering contests or giveaways and/or
responding to surveys.
If you connect using Fexspace mobile application, we may request access or permission to
location-based services and/or information from your mobile device either continuously or while
you are using our mobile application in order to provide location-based services. If you wish to
change our access or permissions, you may do so in your device’s settings.
Mobile Device Access.
We may request access or permission to certain features from your mobile device, including
your mobile device’s Bluetooth, calendar, camera, contacts, microphone, reminders, sensors,
SMS messages, social media accounts, storage, and other features. If you wish to change our
access or permissions, you may do so in your device’s settings.
Mobile Device Access.
We may collect device information (such as your mobile device ID, model and manufacturer),
operating system, version information and IP address.
Push Notifications. We may request to send you PUSH notifications regarding your account or the Fexspace
application. If you wish to opt-out from receiving these types of communications, you may turn
them off in your device’s settings.
Having accurate information about you permits us to provide you with a smooth, efficient, and
customized experience. Specifically, we may use information collected about you via the
Fexspace cloud application, mobile app or the website to:
We may share information we have collected about you in certain situations. Your information
may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to a legal process, to
investigate or remedy potential violations of our policies, or to protect the rights, property, and
safety of others, we may share your information as permitted or required by any applicable law,
rule, or regulation. This includes exchanging information with other entities for fraud protection
and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf,
including payment processing, data protection, data analysis, email delivery, hosting services,
customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your
information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Fexspace cloud application, mobile app or the website
whom you share files or calendars with or are in a common team with you, those users or team
may see your name, email, profile photo, location, descriptions of any resource on your
workspace you shared, and members of the conference chat.
When you post comments, contributions or other content to the Fexspace cloud application, or mobile app, or the website, your comments may be viewed by all chat members and new invites to the chat.
We will not permit third-party advertising companies to serve ads when you visit the Fexspace cloud application, mobile app or the website.
We do NOT share your information with our business partners for any reason whatsoever.
We may share your usage analysis information with investors for the purpose of conducting
general business analysis purposes, as permitted by law.
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by
another entity, we may transfer your information to the successor entity. If we go out of business
or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
You acknowledge that such transfers may occur and that the transferee may decline honour
commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive
data, and we have no authority to manage or control third-party solicitations. If you no longer
wish to receive correspondence, emails or other communications from third parties, you are
responsible for contacting the third party directly.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the
Fexspace cloud application, mobile app or the website to help customize and improve your
experience. When you access the Fexspace cloud application, mobile app or the website, your
personal information is not collected through the use of tracking technology. Most browsers are
set to accept cookies by default.
You can remove or reject cookies, but be aware that such
action could affect the availability and functionality of the Fexspace cloud application, mobile app
or the website.You may not decline web beacons. However, they can be rendered ineffective by
declining all cookies or by modifying your web browser’s settings to notify you each time a
cookie is tendered, permitting you to accept or decline cookies on an individual basis.
For more information on how we use cookies, please refer to our Cookie Notification Policy
posted on the Site, which is incorporated into this Privacy Policy. By using the Fexspace cloud
application, mobile app or the website, you agree to be bound by our Cookie Policy.
Internet-Based Advertising
Additionally, we may use third-party cloud applications to improve user experience on the
Fexspace cloud application, mobile app or the website. These third-party applications may use
cookies or similar tracking technology to help manage and optimize your online experience with
us.
Website Analytics
We may also partner with selected third-party vendors such as Microsoft, Mcafee, Broadcom,
to allow tracking technologies on the Fexspace cloud application, mobile app or the website
through the use of first-party cookies and third-party cookies, to, among other things, analyze
and track users’ use of the Fexspace cloud application, mobile app or the website, determine
and better understand online user activity. By accessing the Fexspace cloud application, mobile
app or the website, you consent to the collection and use of your information by these third-party
vendors. You are encouraged to review their privacy policy and contact us directly for
responses to your questions. You should be aware that getting a new computer, installing a new
browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies
files may also clear certain opt-out cookies, plug-ins, or settings.
Amongst administrative, technical, and physical security measures, we use top-class data
security companies to help protect your personal information. Fexspace is committed to
securing your personal information, guarding your personal data from loss, theft, unauthorized
access, disclosure, alteration and destruction. Fexspace complies with applicable data
protection, privacy, and security breach notification laws.
We protect your data by encrypting it while at rest, during transmission over the public Internet.
Fexspace will always remain dedicated to the file security of its users by taking appropriate technological and organizational measures to help protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Fexspace complies with applicable data protection, privacy, and security breach notification laws. We protect your data by encrypting it while at rest, during transmission over the public Internet.
You may at any time review or change the information in your account or terminate your
account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, some information may be retained in our files
to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of
Use and/or comply with legal requirements.
If you no longer wish to receive correspondence, emails, or other communications from us, you
may opt-out by:
If you have questions, comments about this Privacy policy, have a concern about our handling of your personal information, or you wish to report a possible breach of privacy laws; please contact us at privacy@fexspace.com or at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX